COMPLETE COFFEE PTY LTD & PRIMO PRODUCTS PTY LTD WEB SITE PRIVACY POLICY

Complete Coffee Pty Ltd (ACN: 109 092 579)  and  Primo Products Pty Ltd  (ACN: 004 007 961) are committed to protecting the privacy of our customers and all individuals in line with relevant legislation including The Privacy Act  1998 (Cth) and the ten National Privacy Principles.

This applies to all our web pages including www.completecoffee.com.au and www.primocaffe.com.au

The protection of personal information in the private sector is required by the Privacy Act 1988 as amended by the Privacy Amendment (Private Sector) Act 2000 ("Act"). All employees and officers of the Group are expected to comply with the Act and the Group's policies and procedures concerning the protection of personal information.


Our policy is based on the following principles:

1. privacy of personal information is of paramount importance
2. Personal Information will not be shared other than in accordance with this policy, with your permission or in accordance with the Act;
3. We will only use your personal information for the purpose for which it was provided or as permitted by the law.

Collection of Information
The Site allows you to contact us by sending an e-mail, for the purposes of:

1. making general enquiries about the company and/or its products.

By sending such e-mails, you will be providing us with certain personal information, which may include your name, e-mail address and any other details you include in the e-mail. This information is collected by us solely for the purpose of dealing with your request. We may not be able to deal with your request without this information.

We do not collect any other personal information via the Site. We do not use cookies, web tracking or other devices to collect your personal information.

Use of Personal Information
Any personal details that you provide to us will be kept on record solely for the purpose of dealing with your request or enquiry.

We will use this information for the purposes of providing you additional information in the future regarding our products. Should you not wish to be provided additional information please advise us directly.

 
Disclosing Personal Information
We will  not to disclose any personal information to any unrelated third party, except with your consent or where we are required by law to do so.

Retention and Disposal of Information
We will dispose of such information when it has no further need to use it or it is required by law to do so.

E-mail Security
In line with our policy on e-mail security, any e-mails that you send will be automatically scanned, which could result in certain attachments and styles of message being automatically blocked. Our IT administrators may have access to your e-mails in order to authorise the content. This is done purely for IT security purposes and our IT administrators will not access the contents of your e-mails once this process is complete.

Security of Information
You should be aware that the Internet is not a secure environment. However, we will use all reasonable efforts to ensure that any personal information collected is held securely. In addition, only authorised personnel have access to personal information. Such personnel have agreed to ensure confidentiality of this information and are required to comply with this policy.

Accessing and Updating Personal Information
Where you provide your personal details to us, please let us know if your details change and we will make every effort to keep any personal information up to date and accurate. You can access your personal information and notify us of any change, modification or correction by contacting our Privacy Officer in writing at: PO Box 6087 Wetherill Park NSW 2164

Modification of this policy
The Company may modify this privacy policy without notice. Any modifications will be noted here to allow you to keep up to date with how we collect and manage personal information


Further Information
If you require further information about how the Group handles personal information or any privacy issues please contact our Privacy Officer on the contact details below:

Privacy Officer

Po Box 6087

Wetherill Park, NSW, 2164

DISCLAIMER
Primo Products Pty Ltd & Complete Coffee Pty Ltd accepts no responsibility for the results of any actions taken on the basis of information on this internet site, nor for the accuracy or completeness of any material contained herein. Primo Products Pty Ltd & Complete Coffee Pty Ltd expressly disclaims all and any liability and responsibility to any person in respect of the consequences of anything done or omitted to be done by such person in reliance, whether wholly or partially, upon this internet site and any  links which it contains.
It is strongly recommended that users exercise their own skill and care with respect to the use of information found on this internet site. Before relying on the material found on this internet site and linked sites, users are requested to carefully consider its accuracy, currency, completeness and relevance to their purposes, and should obtain professional advice appropriate to their particular circumstances.

This Site contains trade marks or registered trade marks of Primo Products Pty Ltd. You may not use these trade marks without the owner's prior written consent. The names of actual companies and products mentioned in this Site may also be the trade marks of their respective owners. Please contact the Privacy Officer for a detailed list of trademarks contained on this site.